Local support for the life of your ride.
North34 provides product setup, service intake, and warranty coordination for bikes and e-moto products purchased through North34. Service availability depends on the product, parts, brand approval, and the work required.
Service support
- Assembly and pre-delivery inspection for eligible purchases
- Brake, tire, drivetrain, and safety checks
- Accessory installation when the accessory is confirmed compatible
- Diagnostic intake for electrical or mechanical concerns
- Brand warranty documentation and claim coordination
Before bringing in a product
Email support@north34.com with your order number, brand, model, serial number, mileage, issue description, and clear photos or video. Please wait for an intake confirmation before dropping off a vehicle.
Warranty support
North34 follows the applicable brand's published warranty terms. Warranty eligibility, parts coverage, shipping, and labor are subject to brand review. Normal wear, accidents, misuse, unauthorized modification, water damage, and incompatible parts may not be covered.